This Software as a Service (SaaS) Subscription Agreement (“Agreement”) is entered into between the customer (“Client”, “Subscriber”, or “User”) and JBMatrix Technology Pvt. Ltd., the developer and owner of the JBMOne platform.
By subscribing to or using the JBMOne platform, the Client agrees to the terms and conditions outlined in this Agreement.
JBMOne is provided as a cloud-based Software as a Service (SaaS) platform.
Upon subscription, JBMatrix Technology Pvt. Ltd. grants the Client a limited, non-exclusive, non-transferable, revocable license to access and use the JBMOne software for internal business operations only.
This license allows the Client to:
The license does not grant ownership rights of the software.
The Client may not:
JBMOne, including but not limited to:
are the exclusive intellectual property of JBMatrix Technology Pvt. Ltd.
All intellectual property rights remain solely with the company at all times.
This Agreement does not transfer any ownership or copyright of the software to the Client.
The source code, system framework, database structure, and application architecture of JBMOne remain strictly confidential and proprietary.
Clients are strictly prohibited from:
Any attempt to replicate or reproduce the system will be considered a violation of intellectual property law.
Source code access may only be provided under a separate enterprise licensing agreement, if applicable.
All data entered into the system by the Client remains the exclusive property of the Client.
This includes:
JBMatrix Technology Pvt. Ltd. will not claim ownership of client business data.
The company will take reasonable measures to ensure:
However, clients are responsible for ensuring that their login credentials remain secure.
Upon request or termination of service, the client may request a data export in a standard format.
JBMatrix Technology Pvt. Ltd. implements industry-standard security measures to protect client data.
These may include:
Both parties agree to maintain the confidentiality of sensitive business information exchanged during the use of the platform.
JBMatrix Technology Pvt. Ltd. will not disclose client data to third parties except when required by law.
JBMOne operates on a subscription-based pricing model.
Subscription fees may be charged:
The Client agrees to:
Failure to make payment may result in:
Subscription fees are non-refundable once the billing cycle begins unless otherwise agreed.
JBMatrix Technology Pvt. Ltd. will make reasonable efforts to ensure high system availability.
However, temporary service interruptions may occur due to:
Technical support may include:
Standard support hours may apply unless otherwise specified in a separate Service Level Agreement (SLA).
JBMatrix Technology Pvt. Ltd. shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the JBMOne platform.
The total liability of JBMatrix Technology Pvt. Ltd. under this Agreement shall not exceed the subscription amount paid by the Client for the current billing period.
JBMatrix Technology Pvt. Ltd. reserves the right to suspend or terminate service if:
Upon termination:
JBMatrix Technology Pvt. Ltd. retains full ownership of the software after termination.
This Agreement shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or related to this Agreement shall be subject to the jurisdiction of courts located in:
Kolkata, West Bengal, India