Terms & Conditions
Home | Terms & Conditions

Terms & Conditions

Introduction

Welcome to JBMOne, a cloud-based business automation platform developed and operated by JBMatrix Technology Pvt. Ltd.

By accessing or using this platform, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with these terms, you should not use the JBMOne platform.

Service Description

JBMOne is a Software as a Service (SaaS) platform designed to help businesses manage operations including sales, CRM, inventory, finance, reporting, and other business processes through a cloud-based system.

The platform is provided via web access and may include integrations, updates, and additional modules from time to time.

User Accounts

To access the platform, users may be required to create an account.

The client is responsible for:

  • Maintaining confidentiality of login credentials
  • Restricting access to authorized employees
  • Ensuring accurate account information

The company is not responsible for unauthorized access caused by compromised credentials.

Acceptable Use

Users agree not to use the platform for:

  • Illegal activities
  • Fraudulent transactions
  • Uploading harmful software or malware
  • Attempting to breach system security
  • Unauthorized access to other accounts

Violation may result in immediate suspension or termination.

Software License

Users receive a limited, non-exclusive, non-transferable license to access and use the JBMOne platform during the active subscription period.

The software remains the intellectual property of JBMatrix Technology Pvt. Ltd.

Users may not:

  • Copy or replicate the software
  • Reverse engineer the platform
  • Resell or sublicense the system
  • Create derivative software

Subscription & Payments

JBMOne operates on a subscription model.

Subscription fees may be charged:

  • Monthly
  • Quarterly
  • Annually

Payments must be made in advance for continued service access.

Failure to pay may result in account suspension.

Payment Terms

Payment must cover a minimum period of 12 months and a maximum period of 3 years.

Payment Schedule

70% of the total payment is due upon issuance of the work order, with the remaining 30% payable before the system goes live.

Installation & Configuration

Installation and configuration will require approximately 6 to 10 working days.

Service Availability

The company aims to maintain high system availability but does not guarantee uninterrupted service.

Temporary interruptions may occur due to:

  • Maintenance
  • Security updates
  • Server issues
  • Network disruptions

Termination

The company reserves the right to suspend or terminate accounts that violate these terms or fail to maintain active subscription payments.

Upon termination, user access may be revoked.

Limitation of Liability

JBMatrix Technology Pvt. Ltd. shall not be liable for indirect or consequential damages including business loss, data loss, or revenue loss arising from the use of the platform.

Governing Law

These terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in:

Kolkata, West Bengal, India