Privacy Policy
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Privacy Policy

Introduction

This Privacy Policy explains how JBMatrix Technology Pvt. Ltd. collects, uses, and protects user data while using the JBMOne platform.

Information We Collect

Account Information

  • Name
  • Email address
  • Phone number
  • Company name

Business Data

  • Customer records
  • Sales transactions
  • Inventory data
  • Financial records
  • Employee information

Technical Information

  • IP address
  • Device information
  • Login activity
  • Browser type

How We Use the Information

The collected information is used to:

  • Provide and maintain the platform
  • Improve system performance
  • Provide customer support
  • Maintain system security
  • Send service notifications

Data Ownership

All business data entered into the platform remains the property of the client.

JBMatrix Technology Pvt. Ltd. does not claim ownership of user data.

Data Protection

The company implements security measures including:

  • Secure cloud hosting
  • SSL encryption
  • Access control mechanisms
  • Server monitoring

Despite these measures, no system can guarantee absolute security.

Data Sharing

User data will not be sold or shared with third parties except:

  • When required by law
  • For legal compliance
  • With authorized service providers for hosting or infrastructure

Data Retention

User data will be retained during the active subscription period and may be deleted after account termination unless otherwise requested.

User Rights

Users may request:

  • Data export
  • Data correction
  • Account deletion

Requests can be submitted via official support channels.

Policy Updates

This Privacy Policy may be updated periodically. Updated versions will be published on the official website.

SaaS Subscription Agreement

Agreement Parties

This agreement is made between:

JBMatrix Technology Pvt. Ltd.

and

The Client / Subscriber

for the use of the JBMOne SaaS Platform.

Scope of Service

JBMatrix Technology Pvt. Ltd. agrees to provide the JBMOne cloud platform for business automation and management.

The service includes access to software modules as defined in the selected subscription plan.

Subscription Fees

The client agrees to pay subscription fees as per the selected plan.

Payment terms may include:

  • Annual billing

All payments must be made in advance.

Software Ownership

JBMOne remains the intellectual property of JBMatrix Technology Pvt. Ltd.

The client receives only a license to use the platform during the subscription period.

No ownership rights or source code rights are transferred to the client.

Client Data Ownership

All business data entered into the system remains the property of the client.

Upon request or termination, the client may request a data export.

Support & Maintenance

The company will provide reasonable technical support including:

  • System troubleshooting
  • Usage assistance
  • Bug fixes

Major feature enhancements may be released periodically.

Confidentiality

Both parties agree to maintain confidentiality regarding proprietary business information.

Limitation of Liability

The company shall not be liable for:

  • Business losses
  • Loss of profits
  • Data loss due to client misuse
  • External server outages

Total liability shall not exceed the subscription fees paid.

Termination

This agreement may be terminated if:

  • Subscription fees remain unpaid
  • Terms are violated
  • The service is misused

Jurisdiction

This agreement shall be governed by Indian law.

All disputes will fall under the jurisdiction of courts in:

Kolkata, West Bengal, India